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Archive for Holiday Letting

Holiday let insurance to cover damage by guests

Posted on 26/02/10, filed under Holiday Letting | No Comments

There is always lots of publicity about holiday rental scams and problems from a holidaymaker’s point of view. But what about the property owner?

One thing is for sure – holiday home owners take a huge risk every time they let their homes to a ‘stranger’. With a constant turnover of holidaymakers staying at holiday homes, owners have a continuous fear that guests will cause damage.

How can owners protect against damage from holidaymakers? Security or damage deposits are one way, however there are often challenges when proving who is responsible and what happens when the damage is extensive?

For complete peace of mind property owners need holiday let insurance, which includes damage by guests… read the rest of “Holiday let insurance to cover damage by guests” >>

Would you let your holiday rental to the Griswolds?

Posted on 12/02/10, filed under Holiday Letting | No Comments

Following on from HomeAways “Hotel Hell Vacation” ad during the Super Bowl, which featured the Griswolds from the “National Lampoon’s Vacation” movies, and HomeAway’s plans to use them in their campaign – “rent a house for half the cost of a hotel”

Would you rent your holiday home to the clumsy and accident prone Grizwolds – Clark, Ellen, Audrey, Rusty and cousin Eddie?

Our feedback from clients over the years is that many of you have rented to families just like the Griswolds.

Here are some of the outcomes from those rentals:

  • Guests tripping down stairs, slipping by the pool and falling off bikes – all resulting in injuries
  • Holidaymakers who

Advice & resources for letting a holiday home

Posted on 14/01/10, filed under Holiday Letting | No Comments

holiday lettingWhether you already own holiday let or are thinking of investing a holiday home, most people have ongoing concerns about how to run a holiday let or what is the best way to get more bookings…

Thankfully, there are some excellent resources available that give advice on marketing, renting and maintaining a holiday let.

From downloadable rental agreements to inventory checklists and tips on taking photos – the advice is endless.

So get yourself a drink, a comfy chair and take a few hours to soak up all the advice from these resources.

Here are some of the best holiday letting advice sites:

Google property search: are holiday rentals next?

Posted on 08/12/09, filed under Holiday Letting | No Comments

Recent reports speculate that Google will soon be rolling out its property search engine/portal in the UK, which could pose a serious threat to existing websites that advertise UK and overseas property. But will they add holiday homes to Google Maps?

How does Google property search work?

It is expected to be similar to the real estate service Google launched in Australia, which allows users to view real estate listings on Google Maps by selecting “Real Estate” from the “More” menu at the top right of a Google Map. Users can then refine their search using the options in the left hand panel and also view properties for rent.

Google Maps also recently added Place Pages for each listing. Clicking the “more info” link… read the rest of “Google property search: are holiday rentals next?” >>

5 Insurance Risks When Holiday Letting

Posted on 10/11/09, filed under Holiday Letting | 1 Comment

Holiday letting can be a great way to earn an income to support the expenses of owning a holiday home. However, there are several risks that holiday home owners take every time they let a ‘stranger’ stay in their homes.

Thankfully, a comprehensive holiday let insurance policy should cover these risks so owners don’t have to lose out financially. But be aware, some don’t, especially foreign policies. Ensure you are protected against these 5 holiday letting risks that could eliminate your holiday letting profits.

1) Damage by guests
accidental-damageThe constant turnover of holidaymakers staying at your holiday home means that wear and tear is to be expected. What will inevitably happen is that a… read the rest of “5 Insurance Risks When Holiday Letting” >>

Holiday Cottage Emptied by Guests

Posted on 05/11/09, filed under Holiday Letting | 1 Comment

Each time a holiday cottage owner lets their home to guests, no doubt a sigh of relief is expressed when holidaymakers depart, the holiday home in inspected and there is no sign of damage. However, the risks that property owners take when they holiday let to ‘strangers’, recently came to light when a holidaymaker emptied a holiday cottage.

holiday-lettingThe holidaymaker deliberately scammed the holiday let owner, as they booked with a stolen credit card under a false name (worryingly via a holiday cottage letting agency). Once the fraudster had the keys to the cottage, they emptied it of valuables.

Are you covered for theft by guests?

Although this type of fraud is rare, it highlights… read the rest of “Holiday Cottage Emptied by Guests” >>

Yahoo Featuring Holiday Rental Websites

Posted on 23/10/09, filed under Holiday Letting | No Comments

I’m not sure how long this has been happening or if it’s new, but when I did a search on yahoo.co.uk for villa in spain there was the option to just show results from selected holiday rental websites.

If you look at the screen shot below you can see at the left, options to:

yahoo-holiday-rentals

  • show all  – which is show the default standard yahoo results
  • or click on either;
    www.holidaylettings.co.uk
    www.ownersdirect.co.uk
    www.holiday-rentals.co.uk

When you do this, yahoo just shows results from the selected holiday rental website for the search terms.

When I searched for other terms, such as “apartments in spain” the option to narrow the search… read the rest of “Yahoo Featuring Holiday Rental Websites” >>

Breaching Holiday Cottage Occupancy Limits

Posted on 06/10/09, filed under Holiday Letting | No Comments

Breaching occupancy limits is a situation that many holiday cottage owners will be familiar with. But it’s a difficult scenario to deal with, especially when children are involved. Should you terminate the booking or turn a blind eye?

holidaymaker-leavingAs reported by the times, a family booked a holiday cottage through an agency, and on the first night they had a guest and her baby to stay. As it was just for one night and there was a spare bedroom, they did not think that it would be an issue.

Unfortunately, this breached the occupancy limit as the property only had beds for five people, but there were now three adults, one child and two infants –… read the rest of “Breaching Holiday Cottage Occupancy Limits ” >>

What To Do When Guests Want A Refund

Posted on 10/09/09, filed under Holiday Letting | 1 Comment

It’s every holiday let owner’s worst nightmare. You get the dreaded phone call that there has been a break at your holiday rental and some of the guest’s valuables have been stolen. (Note: if the guests have travel insurance, this should cover any personal items stolen: passports, money, credit cards, jewellery etc.)

holidaymaker-leavingAfter you help the guests report the theft to the police, get replacement passports etc. the holidaymakers decide to checkout because they feel unsafe staying in your holiday home.

Then they drop the bombshell, they expect you to refund their money so they can pay for a local hotel. Should you provide a refund, how much, or can you claim on your holiday let insurance?… read the rest of “What To Do When Guests Want A Refund” >>

Public Liability Insurance For Holiday Lets

Posted on 27/07/09, filed under Holiday Letting | 1 Comment

Do you provide a standalone holiday let public liability insurance policy to protect us if a guest has an accident in our holiday home?

holiday-lettingThis is a question we are often asked and the answer is no, we do not provide a standalone public liability insurance policy. However, public liability insurance is included in our policy, as standard, when you insure either buildings or contents. In fact, I don’t think there are any insures who do a standalone policy.

It is likely that anyone looking for a standalone policy because their current insurer doesn’t provide liability cover for holiday letting, could be putting themselves at risk of not being adequately insured – as there are other insurance implications to… read the rest of “Public Liability Insurance For Holiday Lets” >>

Holiday Rental Scams: Checking For Bogus Holiday Lets

Posted on 14/07/09, filed under Holiday Letting | 5 Comments

holiday-villaFollowing the recent holiday rental scams that were exposed and reported by the times, it is important to show caution when booking holiday villas and apartments.

As documented by the scams, holidaymakers are vulnerable when booking holiday lets online, especially when looking for bargains and last-minute deals. Even booking through one of the leading holiday rental and letting websites can offer little protection.

To avoid being scammed by bogus holiday rentals, follow these steps to check if an apartment or villa is genuine before booking.

Holiday rental scams – how to check if an apartment or villa is genuine

  • If booking through a rental listing site, such as holiday-rentals.co.uk, holidaylettings.co.uk or ownersdirect.co.uk

Holiday Rental Scam Shocks Letting Industry

Posted on 01/07/09, filed under Holiday Letting | 3 Comments

The times is reporting that up to 100 families have lost an average of £3,000 after booking fake Spanish holiday villas through the website morairaway.com, which has now gone offline and whose owners are unreachable. There are concerns that exposure of this alleged rental scam will affect confidence in the holiday letting market at a time when tourist numbers are falling, or worse still, fraudsters will setup copycat holiday rental scams.

How did this happen?

holiday rental scam It appears that morairaway.com placed villa adverts on leading holiday letting sites, including holidaylettings.co.uk and holiday-rentals.co.uk. These lettings sites refer enquiries to holiday home owners and agents who advertise on the sites. They do not take… read the rest of “Holiday Rental Scam Shocks Letting Industry” >>

Damage By Pets

Posted on 09/06/09, filed under Holiday Letting | 1 Comment

Targeting niche markets to get bookings at your holiday cottage can help fill those empty weeks. Marketing your property as a dog friendly holiday cottage is one way to attract bookings, so pet lovers don’t have to leave their dogs in expensive boarding kennels. The dogs can enjoy the country walks along with their owners.

Our holiday cottage insurance covers damage by domestic pets, but be aware, most contents policies don’t. So before a boisterous pooch or feline tears your settee, chews your dining table or leaves their mark by urinating throughout your holiday cottage – check the terms of your policy to see if damage by pets is excluded.

Our experience is that most guests who take their dogs to cottages that accept pets don’t cause damage… read the rest of “Damage By Pets” >>

Letting Guests Use Bicycles

Posted on 02/06/09, filed under Holiday Letting | No Comments

Providing extras for guests at your holiday let can be a great way to secure bookings and stand out from the competition. Supplying bicycles for guests to use is one such way, as cycling to the local bakery in the morning for some fresh bread is all part of the perfect holiday experience for many.

After all, why shouldn’t you let guests use your bikes when you are not there? Because there is the risk that holiday let insurance may not cover the use of bicycles away from the insured premises.damaged-bicycle

With some insurance policies, the use of bicycles at the insured holiday home may be covered under the contents section of a policy, for theft and third party… read the rest of “Letting Guests Use Bicycles” >>

Liability Insurance in France

Posted on 18/05/09, filed under Holiday Letting | 3 Comments

Owners of holiday rentals and gites in France who are insured via French insurers take note, you could be uninsured for liability claims against you and damage by guests when renting.

This is a common enquiry we get…

The French owner of a holiday home we are renting requires proof of liability insurance (assurance responsibilite civile) – what is this?

insurance-document
We are renting a holiday home in France for a family holiday in the summer and the property owner has informed us that we are responsible for accidental damage caused by fire, flood etc. He has asked us to provide evidence of liability insurance before we can access the property. As he is the owner

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